At Aveekrit, we strive to provide our customers with high-quality jewelry and a seamless shopping
experience. However, if you are not completely satisfied with your purchase, we are here to help.
Returns
- We accept returns only in the case of defective or damaged products.
- Customers must initiate the return request within 3 days of receiving the order.
- The item must be unused, in its original packaging, and with all tags intact.
- To request a return, please contact our customer support team at +91-9990970699 with your order details and images of the defective product.
Exchanges
- Exchanges are only available for items that arrive damaged or defective.
- If you receive a damaged product, kindly notify us within 3 days of delivery.
- Once your request is approved, we will arrange for a replacement of the same product.
- If the requested item is unavailable, we will offer a store credit or an alternative product of the same value.
Non-Returnable Items
- Customized or personalized jewelry pieces.
- Items purchased during sales, discounts, or promotional offers.
- Any item that has been used, altered, or damaged after delivery.
Refund Process
- Refunds (if applicable) will be issued only for defective items that cannot be replaced.
- Approved refunds will be processed within 3 days after receiving and inspecting the returned item.
- The refund amount will be credited to the original payment method.
For any queries regarding returns or exchanges, please reach out to our support team at +91-9990970699.
We value your trust and are committed to ensuring your satisfaction with every purchase!