Welcome to our FAQ & Support page! We’re here to help you with any questions or concerns you may have. If you don’t find your answer here, feel free to reach out to our support team.
1. How do I place an order?
Placing an order is simple! Browse our collection, select the product you love, choose your preferred size or variation (if applicable), and click “Add to Cart.” Once you’re ready, proceed to checkout, fill in your details, make the payment, and your order will be on its way!
2. What payment methods do you accept?
We accept secure online payments through credit/debit cards, net banking, UPI, and other trusted payment gateways. Please note, we do not accept cash payments.
3. Can I change or cancel my order after placing it?
Once an order is confirmed, it’s immediately processed to ensure fast delivery. Therefore, we cannot guarantee changes or cancellations. Please reach out to our support team as soon as possible for assistance.
4. Do you offer returns or exchanges?
We currently do not offer returns. Please review the product details carefully before placing an order. If you receive a damaged or defective item, contact us at +91-9990970699 within 3 days of delivery, and we’ll assist you.
5. How long does shipping take?
Delivery times vary depending on your location and the product. Estimated delivery details are provided at checkout. Once your order is shipped, you’ll receive a tracking number for real-time updates.
6. How can I track my order?
After your order is shipped, you’ll receive an email or SMS with the tracking details. You can use this to track your package directly on the courier partner’s website.
7. What if I receive a damaged product?
We take utmost care in packaging, but if your product arrives damaged, please contact us at +91-9990970699 with photos of the product and packaging within 3 days of delivery. We’ll work on resolving the issue promptly.
8. Do you offer international shipping?
Currently, we only ship within India. We hope to expand our services internationally soon!
9. How can I contact customer support?
For any queries, concerns, or feedback, reach out to us at:
www.aveekrit.com
Phone: +91-9990970699
We’re here to make your shopping experience smooth and enjoyable. Thank you for choosing us!